Published: 2026-11-04

Deposit Missing on HTX? Confirm You're Even Looking at the Right Account

For a returning user, a 'missing' HTX deposit is sometimes sitting safely in an old Huobi-era account nobody thought to check.

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First: Confirm Which Account You're Actually Checking

If you're a returning user, confirm you sent to (and are checking) the correct account — a deposit sent to an old Huobi-era login while checking a newly created HTX account, or the reverse, looks exactly like a missing deposit but isn't.

Second: Confirm the Sending Transaction Completed

Check the sending side's own transaction history to confirm the transfer actually broadcast and confirmed.

If You Don't Have an HTX Account Yet

Registration link: https://www.htx.com/invite/en-us/1f?invite_code=gi5t3223

Referral / invite code, if HTX asks for one separately: gi5t3223

URL: https://www.htx.com/invite/en-us/1f?invite_code=gi5t3223
Code: gi5t3223
Open it in a private window if an older invite's cookies are still set in your browser

Third: Check the Network Matched

Compare the network used on the sending side against the one selected on HTX's deposit screen at the time, particularly for multi-network coins like USDT.

Fourth: Check Assets > Deposit

This shows pending or credited status directly for the correct, current account — check it there rather than guessing.

Fifth: Contact Support

Once you've confirmed the account and the basics:

Have the transaction hash (TXID) ready
Confirm which account (old Huobi-era or current HTX) you actually used
Note the exact coin, network, and address used
Open a ticket only after the checks above

More Worth Knowing About HTX Deposits

HTX is worth watching closely here because of a long operating history under the earlier Huobi branding that returning users sometimes get tangled up in — that's the detail a generic deposit checklist tends to skip.

None of the steps above replace checking the live deposit screen for the exact coin and network you're using right now, since details can change.

Recheck the coin, network, and (if relevant) memo field fresh each time
Keep the transaction hash on hand until the deposit is confirmed credited
Run your numbers through a fee calculator once funds are in and trading