Forgot Your Password, or Forgot Which Account — Huobi or HTX — You Even Used?

The Huobi-Era Question First

If you signed up years back under the Huobi name, confirm the email or phone you're trying to reset actually matches that original account before assuming the reset simply isn't working — some users end up trying to reset a password for an account that was never created, or was created under different contact details.

The Standard Reset, Once That's Confirmed

Forgot Password on the login screen, verify via email or phone, set a new password, confirm 2FA if enabled.

If You Need a Fresh HTX Account

Registration link: https://www.htx.com/invite/en-us/1f?invite_code=gi5t3223

Referral / invite code, if HTX asks for one separately: gi5t3223

• URL: https://www.htx.com/invite/en-us/1f?invite_code=gi5t3223
• Code: gi5t3223
• Open it in a private window if an older invite's cookies are still set in your browser

If 2FA Is Also Gone

This requires a support ticket and identity verification — and for a Huobi-era account specifically, expect support to ask about historical account details to confirm continuity.

Before Contacting Support

Gather:

• Any old Huobi-era account details you remember
• The email or phone you believe was registered
• Approximate signup date, if known
• Recent transaction history, if you have any record of it

More Worth Knowing About HTX

HTX is worth watching closely here because of a long operating history under the earlier Huobi branding, HTX Prime listings, and the HT token — that's the detail a generic version of this guide tends to skip.

None of the above replaces checking the live account settings and support pages for exactly what's changed since this was written.

• Recheck settings, limits, and support channels directly in the app before acting
• Keep a record (screenshots, ticket numbers) of anything you report
• Run your numbers through a fee calculator once the account issue is sorted